Privacy Policy for MashCreative

Last Updated: 03/03/2026

At MashCreative (“we,” “us,” or “our”), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website https://mashcreative.co.za and use our creative services, including graphic design, web development, and digital marketing.

1. Information We Collect

We may collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our services.

  • Contact Data: Name, email address, phone number, and company name.
  • Project Data: Information related to your brand, design preferences, and business goals provided during consultations.
  • Technical Data: IP address, browser type, and usage data collected through cookies and similar tracking technologies.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • Service Delivery: To provide, operate, and maintain our design and development services.
  • Communication: To respond to inquiries, send project updates, and provide customer support.
  • Marketing: With your consent, to send you newsletters or promotional materials about new services.
  • Compliance: To comply with legal obligations under South African law (POPIA).

3. Lawful Basis for Processing

In accordance with POPIA, we process your information only when:

  • You have given us consent for a specific purpose.
  • Processing is necessary for the performance of a contract with you.
  • Processing is required to comply with a legal obligation.
  • Processing is necessary for our legitimate interests (e.g., improving our website).

4. Disclosure of Your Information

We do not sell or rent your personal information. We may share data with:

  • Third-Party Service Providers: Trusted partners who assist us in operating our website, conducting our business, or servicing you (e.g., hosting providers, email platforms), provided they agree to keep this information confidential.
  • Legal Requirements: If required to do so by law or in response to valid requests by public authorities.

5. Data Security

We implement appropriate technical and organisational security measures to protect your personal information from unauthorised access, loss, or disclosure. However, please note that no method of transmission over the internet is 100% secure.

6. Your Rights (Data Subject Participation)

Under POPIA, you have the right to:

  • Access: Request a copy of the personal information we hold about you.
  • Correction: Request that we correct or update inaccurate information.
  • Deletion: Request that we delete your personal information, subject to legal retention requirements.
  • Objection: Object to the processing of your data for direct marketing.

7. Cookies and Tracking

Our website uses cookies to enhance your browsing experience and analyse site traffic. You can choose to disable cookies through your browser settings, though this may affect the functionality of certain parts of the site.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites and encourage you to read their privacy policies.

9. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact our Information Officer:

Mash Creative Email: info@mashcreative.co.za
Phone: 069 224 5002
Address: 6743 Mascarin Peak Street, Albertdaal, Johannesburg, 1448

You also have the right to lodge a complaint with the Information Regulator of South Africa: